The three big telecommunication service providers in the U.S. are intensifying their efforts in order to stay competitive. However, these attempts often lead to pressure falling on the employees to meet unrealistic goals and, at times, get involved in practices that are otherwise considered shady. Even though T-Mobile has been ambitiously working on transitioning its operations to a self-service model and bringing more enticing deals for its customers, it has in the past called a bad name on itself for taking actions that do not sit well with its users. Now, Verizon is said to have earned a reputation for […]
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