T-Mobile is known to frequently bring about free-line promotions to compensate users and provide them with incentives that tend to keep customers hooked to the carrier. It seems like these offerings are not just a generous perk but have more going on than merely loyalty rewards. According to Jon Freier, the President of T-Mobile's Consumer Group, the real motive behind these deals is not to bring new subscribers, but rather to have loyal users continue sticking to the company and its services. T-Mobile's free lines are not just a generous offering but rather a strategic retention tool T-Mobile has long […]
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from Wccftech https://wccftech.com/t-mobiles-free-line-offers-exposed-as-smart-retention-strategy-to-cut-churn-and-keep-loyal-customers-from-switching-carriers/
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